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My Flooring Guy Labor Warranty

This Limited One-Year Residential Installation Warranty provides the terms and conditions of the warranty covering your installation services arranged by My Flooring Guy. Please note that this Limited Installation Warranty relates only to residential installation services and does not apply to any other type of installation. For purposes of this Limited Installation Warranty, a “residential installation” is a Product installation at a single-family home, apartment unit, townhouse, or other
place where people live and, notwithstanding the forgoing list, excludes: (a) multi-family housing common areas; (b) any real estate property that is used for business or commercial activities; (c) any location used in whole or in part for business or commercial purposes; and (d) any location where foot traffic exceeds normal, residential foot traffic. My Flooring Guy does not provide any warranty regarding the Product that is installed. The Product may have a separate warranty, and you should consult the terms of that warranty for Product defects or other issues not arising from the Product installation.

1. WHO’S COVERED?
This Limited Installation Warranty covers only the original purchaser of My Flooring Guy installation services (“you”). You may not transfer, assign, or delegate this Limited Installation Warranty.

2. WHAT IS THE PERIOD OF COVERAGE?
This Limited Installation Warranty is valid from the earlier of: (a) the time you (or your representative) sign the Docusign Invoice; or (b) from the substantial completion of installation up to one (1) year (the “Warranty Period”). Acceptance of the Product installation by signing the Docusign Invoice acknowledges that you are satisfied with the Product installation at the time of installation, but your
signature is not necessary to initiate the period of coverage provided under this Limited Installation Warranty.

3. WHAT DOES THIS WARRANTY COVER?
My Flooring Guy warrants that the arranged installation services will meet the relevant industry standards for Product installations by contractors in the applicable flooring or wall cladding installation contracting trade and for the type of Product installed. The installation services may be informed by the manufacturer’s installation instructions, but these instructions do not replace any industry standards for such Product installations. This Limited Installation Warranty applies only to installation agreements made directly with and paid for in full directly to us.

4. WHAT DOES THIS WARRANTY NOT COVER?
This section sets out what is not covered by this Limited Installation Warranty. That means that we will not arrange or provide coverage (whether in the form of the cost of parts and labor, replacement, indemnification, or otherwise) under this Limited Installation Warranty for the following:

1. Damage that is covered by any other warranty or service contracts, insurance policies, or Product recalls. Parts and services covered during the Product manufacturer’s warranty period are the sole responsibility of the manufacturer.
2. Damage arising from unauthorized modifications to the installed Product, including the unauthorized repairs, or any other activity or condition other than the installation arranged by us.
3. Damage arising from your failure to perform proper or preventative maintenance, including those items outlined in the Product manufacturer’s Installation and Care Guidelines or any other accompanying instructional booklets, owner’s manuals, specifications, instructions, or information regarding the Product.
4. Damage arising from site conditions, including, without limitation, any post-installation settlement of the structure, high or low moisture levels, heat from fixtures, and out-of-code wiring and piping.
5. Damage arising from any misuse or any cause other than normal use and maintenance of the installed Product in accordance with the Product manufacturer’s Installation and Care Guidelines or any other accompanying instructional booklets, owner’s manuals, specifications, instructions, or information regarding the Product.
6. Damage occurring during shipping, storage, or transportation of the Product.
7. Damage arising from or occurring during the removal or reinstallation of cabinets, islands, or other features installed on top of or onto Product.
8. Installations or installation methods performed at your request against the advice of the professional independent contractor installation provider.
9. Lacing or tying into existing installed flooring from another manufacturer.
10. Installation of objects or weight-bearing fixtures directly to wall cladding.

My Flooring Guy Refinish Warranty

This Limited One-Year Residential Refinish Warranty provides the terms and conditions of the warranty covering your refinish services arranged by My Flooring Guy. Please note that this Limited Refinish Warranty relates only to residential refinish services and does not apply to any other type of refinish. For purposes of this Limited Refinish Warranty, a “residential refinish” is a service at a single-family home, apartment unit, townhouse, or other place where people live and, notwithstanding the forgoing list, excludes: (a) multi-family housing common areas; (b) any real estate property that is used for business or commercial activities; (c) any location used in whole or in part for business or commercial purposes; and (d) any location where foot traffic exceeds normal,
residential foot traffic.

My Flooring Guy does not provide any warranty regarding the product that is installed. The Product may have a separate warranty, and you should consult the terms of that warranty for Product defects or other issues not arising from the refinish service.

1. WHO’S COVERED?
This Limited Refinish Warranty covers only the original purchaser of My Flooring Guy refinish services (“you”). You may not transfer, assign, or delegate this Limited Installation Warranty.

2. WHAT IS THE PERIOD OF COVERAGE?
This Limited Refinish Warranty is valid from the earlier of: (a) the time you (or your representative) sign the Docusign Invoice; or (b) from the substantial completion of refinish up to one (1) year (the “Warranty Period”). Acceptance of the refinish service by signing the Docusign Invoice acknowledges that you are satisfied with the refinish service at the time of installation, but your signature is not necessary to initiate the period of coverage provided under this Limited Refinish Warranty.

3. WHAT DOES THIS WARRANTY COVER?
My Flooring Guy warrants that the arranged refinish services will meet the relevant industry standards for refinish services by contractors in the applicable flooring or wall cladding installation contracting trade and for the type of Product installed. This Limited Installation Warranty applies only to refinish agreements made directly with and paid for in full directly to us.

4. WHAT DOES THIS WARRANTY NOT COVER?
This section sets out what is not covered by this Limited Refinish Warranty. That means that we will not arrange or provide coverage (whether in the form of the cost of parts and labor, replacement, indemnification, or otherwise) under this Limited Refinish Warranty for the following:

1. Damage that is covered by any other warranty or service contracts, insurance policies, or Product recalls. Parts and services covered during the Product manufacturer’s warranty period are the sole responsibility of the manufacturer.
2. Damage arising from unauthorized modifications to the Refinish Product, including the unauthorized repairs, or any other activity or condition other than the installation arranged by us.
3. Damage arising from your failure to perform proper or preventative maintenance, including those items outlined in the Product manufacturer’s Installation and Care Guidelines or any other accompanying instructional booklets, owner’s manuals, specifications, instructions, or information regarding the Product.
4. Damage arising from site conditions, including, without limitation, any post-refinish settlement of the structure, high or low moisture levels, heat from fixtures, and out-of-code wiring and piping.
5. Damage arising from any misuse or any cause other than normal use and maintenance of the Refinish Product in accordance with the Product manufacturer’s Installation and Care Guidelines or any other accompanying instructional booklets, owner’s manuals,
specifications, instructions, or information regarding the Product.
6. Damage arising from or occurring during the removal or reinstallation of cabinets, islands, or other features installed on top of or onto Product.
7. Refinishing methods performed at your request against the advice of the professional independent contractor installation provider.
8. Lacing or tying into existing installed flooring from another manufacturer.
9. Installation of objects or weight-bearing fixtures directly to wall cladding.